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This is a list of things to do to cover your own professional interests whilst ensuring smooth business operation with customers. I wish someone had given me these bullet points when I was starting out, it would have saved me a lot of time, frustration and money.
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Have a detailed contract, with all the work outlined in a bullet point format and make sure it's agreed upon by both parties and signed and dated.
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In the contract between the yourself and the customer, always put a note that copyrights will be transferred upon full payment of services rendered.
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Always take a deposit – 50% is a good figure, it commits the client to finishing the job with you and working through any fixes required rather than just bailing on you because they change their mind, and trust me…they can! When you have spent countless hours working on a project only to find they change their mind continuously till your quality race horse has been turned into a camel and then they decide they won’t go ahead with the project it is exasperating at best, and money and time lost at worst – not to mention the frustration involved. » Read the rest of the entry..

