Solved – Godaddy Email – Step one Get Google Apps


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The most common issue that I run into with Godaddy is their email system. For the lowest service you are only allowed to send out 250 emails a day, each email is considered a "Relay SMTP sent email". Once you go past that, well you can’t send out email again until it resets sometime in the evening. Another common issue is not being able to receive emails, and various pop3 and imap issues.

So to summarize what this article is about, it’s how to switch over to a much better email server, which is Google Apps Standard which is free to use and easy to setup, effectively getting rid of Godaddys email relay problem and various issues with email receiving problems. I promise this fix does not mess with with php email script, such as Wordpress sending out user confirmation emails.

 

Here is the walk through – Complete with pictures. This is very easy to do just takes a small amount of time.

Note – If you have a problem Seeing the images you can download this guide in Adobe PDF through this link.

So lets start from the beginning. Registration

  1. Sign up for Google Apps Free Standard Addition – Link Updated on 5-29-09
  2. Put in your domain Name – No you are not transferring your domain, this is just branding your email address to your website example – you@yourwebsite.com. You don’t have to fill in the organization info unless you really want to


Time To start with the Tutorial

**Update 11-26-2008  Go Daddy has added a new tool to the website that will automatically set the MX records for Gmail, so now you can skip step 6 – 7 and start with Gmail Apps. 

Link To Go Daddy Gmail MX toolhttps://www.godaddy.com/gdshop/google/gmail_login.asp

1. Go to Godaddy.com – Log into your account

2. Next Mouse over Domains Then click my Domains

 

Domains - My Domains

 

3. Click the name of your Domain

4. Locate and Click Total DNS Control

 

Total DNS Control

 


**Skip the next two steps if you already used Godaddys Gmail MX Tool
5. Locate the MX Records – Delete Any Records in here – Do this by pressing the X on the Far side under action

 

MX - Mail Exchange Records

 

6. Add in New MX records – This makes it so that Google apps can receive Email using your domain name First Picture are the settings you need to use – Second Picture is how the MX input should look

 

MX Settings for gmail

MX Mail Exchange Setup

Time to Start the Google Apps Setup

1. Log into your Google Apps Control Panel – You can either find this by going to your email to get the address where it is located at. The link should looks like this http://www.google.com/a/YOURHOST.com/ If you want to you can just copy the link change it to your host name – Don’t forget to change the .com if you domain is not .com, and don’t forget the trailing / at the end.  

2. Verfiy Your Domain – You can skip this part until the end if you want to – At the top of the screen, under the Nav menu you will see this when you first log in

 

Verify Domain

3. The easiest way to verify is to upload a html file.

 

Verify Host HTML upload preferred

 

4. One you are done Click on the Dash Board and Activate the email

 

Activate Email

 

5. Since your have already done all the work just scroll down to the bottom of this page and click I have Completed these Steps.

 

I have Completed these steps

6. Click on Service Setting on the Menu Bar and goto Email

Service Settings on the Menu Bar

 

7. On this screen you want to change your Url for your email account so you are not always having to type in the long address to get to your email online. In this area you can also set up a Catch all Email. (A catch all email will get any email that comes into your domain, even if you don’t have a email account for it. An example if someone sent a email to test@yourdomain.com it would goto this catch all. Or if the same person sent an email to 123@yourdomain.com you would get it all at one place)

Email Setting Change Url

 

8. Click the Dot next to Http://________.yourhost.com/ Now type in email, Click Continue ( You changed this already at godaddy, it was one of the first changes in cname area.)

Change the address to email.yourhost.com

You Are Now Done with Google Apps and Godaddy Setup

These next steps are to get to your gmail account and to setup your pop3 / imap with gmail so that Thunderbird, outlook, etc can access your email. 1. Go to your email inbox (if you are following from the last step for google apps setup, just look at the top right of the screen and click inbox.) 2. The screen will look like this when it comes up, just click Settings in the top right

Gmail pop3 imap setup

 

3. On the menu tab under settings, click on Forwarding and POP/IMAP, Select which one you want to use. I prefer Imap, but some people like pop3. Just enable it and then click on the configuration instructions and select what email program you use and follow the instructions.

 

Gmail email setup accounts

 

Alright now you no longer have to worry about relay and pop3 email access problems. See that was not to bad, its easy to do, seeing as I have set this up a few times I can get it done in a few minutes.

Update – Information Regarding Cname Records – If your curious what it is and how to use it

A cname functions as shortcuts, a good example would be if you have not yet setup the direct url to check your email within google apps, then you have to type in ww.google.com/a/yourdomain.com  then you would log in to your account. But if you change your email cname to www.google.com/a/yourdomain.com, whenever you type in email.yourdomain.com it will instantly take you to the same place. I prefer to use ghs.google.com cname, but both links will take you to the same place.

Example & Use

Godaddy by default uses the cname records to shortcut you over to there mail server if you are using an email application such as outlook. Typically without the cname records being set by Godaddy there email settings look like this….

pop3 – pop.secureserver.net
smtp – smtp.secureserver.net

But with the use of the cname records you are able to use these other settings, and they take outlook to the same place.

pop3 – pop.yourdomain.com
smtp – smtp.yourdomain.com

There has been a few times I have moved people over to Google apps, but when some people see a gmail account setting they think they have gmail email address and they will argue that they want their domain name in the email address ( even though with google apps this automatically happens ). So what I do if I am not setting up a email account for myself, I will have a tendency of changing the cname records to reflect there domain name; plus it adds a bit of a professional look when you send them the email account settings for outlook.

To do the change just open the cname record called pop and change it to pop.gmail.com and change the smtp to smtp.gmail.com. So now the pop setting would be pop.yourdomain.com and smtp.yourdomain.com. Note: You still have to use the same port settings from google.

Word of advice, the only cname record you do not want to mess with is www and ftp.

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  • nytrader01
    Thanks... I have been having problems receiving mail with google apps. I tried everything the update you showed me with godaddy that was the difference. Thanks so much i was so close to getting rid of google apps now it works flawlessly. Best..
  • So how can I add 2 things for this? I have two emails, one for support and do_not_reply but I can only seem to add one.
  • John Featherlin
    Do I understand this correctly? Once the MX records are changed for google apps, GoDaddy's default CNAMES for POP and SMTP become ineffective. A user could enable POP and enter pop.gmail.com into Outlook.

    By changing pop.secureserver.net to pop.gmail.com, the user would be able to enter pop.THEIRDOMAIN.com into Outlook?

    Is that correct?
  • I need to update this article and put in pictures for the optional step, but in order to use pop.thedomain.com, you need to change CNAMES in Godaddy domain manager. Look for pop - pop.secureserver.com - TTL 1 hour and smtp - smtp.secureserver.com - TTL 1 hour.

    Change these two Cnames to

    pop.gmail.com
    smtp.gmail.com

    Now by changing pop and smtp for your domain name, you can now access the pop and smtp by using pop.yourdomain.com and smtp.yourdomain.com in programs like outlook. Just remember to set Incoming Server POP3 connection to SSL - Port 995 and Outgoing Server SMTP to SSL - Port 465. Once setup your user name is your email address.
  • Is your website build on a CMS like Wordpress, joomla, oscommerce, zen cart, or drupal?

    Contact us / email pages typically use what's called phpmail or sendmail, which is server side email messaging. Even though your MX records are set to receive mail through a different mail host such as Google, your website will still handle the emails through sendmail and phpmail.

    I have noticed that Google doesn't like phpmail, most of my email problems with them have been solved by switching to sendmail.

    Another way of fixing website email is to use SMTP host relay-hosting.secureserver.net

    If you don't wish to use phpmail or sendmail, most packages such as wordpress, joomla, etc let's you setup your SMTP to send out emails, without using the server side email processing.

    here are 2 website discussion about phpmail or Godaddy Sendmail not working.

    http://stackoverflow.com/questions/38669/does-t...

    or

    http://forums.devarticles.com/web-hosting-45/ph...

    You may find a fix on those two website. Or a fix from one of the links in the comment areas.
  • i have configured the MX records and Under CNAME changed mail default settings to ghs.google.com

    problem is contactus page from the website hosted on godaddy is not sending email.

    you help will be greatly appreciated.

    regards,
    Sunny
  • i have configured the MX records and Under CNAME changed mail default settings to ghs.google.com

    problem is contactus page from the website hosted on godaddy is not sending email.

    you help will be greatly appreciated.

    regards,
    Sunny
  • Is your website build on a CMS like Wordpress, joomla, oscommerce, zen cart, or drupal?

    Contact us / email pages typically use what's called phpmail or sendmail, which is server side email messaging. Even though your MX records are set to receive mail through a different mail host such as Google, your website will still handle the emails through sendmail and phpmail.

    I have noticed that Google doesn't like phpmail, most of my email problems with them have been solved by switching to sendmail.

    Another way of fixing website email is to use SMTP host relay-hosting.secureserver.net

    If you don't wish to use phpmail or sendmail, most packages such as wordpress, joomla, etc let's you setup your SMTP to send out emails, without using the server side email processing.

    here are 2 website discussion about phpmail or Godaddy Sendmail not working.

    http://stackoverflow.com/questions/38669/does-t...

    or

    http://forums.devarticles.com/web-hosting-45/ph...

    You may find a fix on those two website. Or a fix from one of the links in the comment areas.
  • Hank
    Thanks for replying. If I set the new website as google.com, it doesn't have a problem, but if I set it what I need (google.com/a/mydomain.com) GoDaddy tells me to take a hike. Well, that message I posted earlier. I think we'll just set up an immediate redirect. Thanks though.
  • Hank
    Thanks for replying. If I set the new website as google.com, it doesn't have a problem, but if I set it what I need (google.com/a/mydomain.com) GoDaddy tells me to take a hike. Well, that message I posted earlier. I think we'll just set up an immediate redirect. Thanks though.
  • I am glad it helped you out, if you have any questions or problems, let me know.

    Djames
  • I am glad it helped you out, if you have any questions or problems, let me know.

    Djames
  • Steve
    Thanks for the instructions. This was VERY helpful.
    -Steve
  • Steve
    Thanks for the instructions. This was VERY helpful.
    -Steve
  • The cname ghs.google.com works with no problems. Maybe you have a space before or after ghs.google.com that is causing the error.
  • The cname ghs.google.com works with no problems. Maybe you have a space before or after ghs.google.com that is causing the error.
  • It looks like ghs.google.com is still working, but I am in the process of setting up another domain on google apps. So I will post a followup comment as soon as the Cname record updates, which can take up to 72 hours.
  • It looks like ghs.google.com is still working, but I am in the process of setting up another domain on google apps. So I will post a followup comment as soon as the Cname record updates, which can take up to 72 hours.
  • Hank
    i've tried using CNAME, each time they error out stating "Please enter a valid host name for the Points To field." in regards to the google address.
  • Hank
    i've tried using CNAME, each time they error out stating "Please enter a valid host name for the Points To field." in regards to the google address.
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