Solved - Godaddy Email - Step one Get Google Apps


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The most common issue that I run into with Godaddy is their email system. For the lowest service you are only allowed to send out 250 emails a day, each email is considered a "Relay SMTP sent email". Once you go past that, well you can’t send out email again until it resets sometime in the evening. Another common issue is not being able to receive emails, and various pop3 and imap issues.

So to summarize what this article is about, it’s how to switch over to a much better email server, which is Google Apps Standard which is free to use and easy to setup, effectively getting rid of Godaddys email relay problem and various issues with email receiving problems. I promise this fix does not mess with with php email script, such as Wordpress sending out user confirmation emails.

 

Here is the walk through - Complete with pictures. This is very easy to do just takes a small amount of time.

Note - If you have a problem Seeing the images you can download this guide in Adobe PDF through this link.

So lets start from the beginning. Registration

  1. Sign up for Google Apps Free Standard Addition - Link Updated on 5-29-09
  2. Put in your domain Name - No you are not transferring your domain, this is just branding your email address to your website example - you@yourwebsite.com. You don’t have to fill in the organization info unless you really want to


Time To start with the Tutorial

**Update 11-26-2008  Go Daddy has added a new tool to the website that will automatically set the MX records for Gmail, so now you can skip step 7 - 8 and start with Gmail Apps. 

Link To Go Daddy Gmail MX tool - https://www.godaddy.com/gdshop/google/gmail_login.asp

1. Go to Godaddy.com - Log into your account

2. Next Mouse over Domains Then click my Domains

 

Domains - My Domains

 

3. Click the name of your Domain

4. Locate and Click Total DNS Control

 

Total DNS Control

 

5. Change the Cname Records - Locate Host Email and click the Pen button next to the X on the right side. This will save time setting it up - it essentially makes it so that you can goto email.yourhost.com - And get to your email box, use this if you are not setting up Pop or Imap email access through outlook, Thunderbird, etc

 

Cname Setup

 

6.Change the record to look like this - Then press ok

 

Cname Alias Email Setup

 

**Skip the next two steps if you already used Godaddys Gmail MX Tool
7. Locate the MX Records - Delete Any Records in here - Do this by pressing the X on the Far side under action

 

MX - Mail Exchange Records

 

8. Add in New MX records - This makes it so that Google apps can receive Email using your domain name First Picture are the settings you need to use - Second Picture is how the MX input should look

 

MX Settings for gmail

MX Mail Exchange Setup

Time to Start the Google Apps Setup

1. Log into your Google Apps Control Panel - You can either find this by going to your email to get the address where it is located at. The link should looks like this http://www.google.com/a/YOURHOST.com/ If you want to you can just copy the link change it to your host name - Don’t forget to change the .com if you domain is not .com, and don’t forget the trailing / at the end.  

2. Verfiy Your Domain - You can skip this part until the end if you want to - At the top of the screen, under the Nav menu you will see this when you first log in

 

Verify Domain

3. The easiest way to verify is to upload a html file.

 

Verify Host HTML upload preferred

 

4. One you are done Click on the Dash Board and Activate the email

 

Activate Email

 

5. Since your have already done all the work just scroll down to the bottom of this page and click I have Completed these Steps.

 

I have Completed these steps

6. Click on Service Setting on the Menu Bar and goto Email

Service Settings on the Menu Bar

 

7. On this screen you want to change your Url for your email account so you are not always having to type in the long address to get to your email online. In this area you can also set up a Catch all Email. (A catch all email will get any email that comes into your domain, even if you don’t have a email account for it. An example if someone sent a email to test@yourdomain.com it would goto this catch all. Or if the same person sent an email to 123@yourdomain.com you would get it all at one place)

Email Setting Change Url

 

8. Click the Dot next to Http://________.yourhost.com/ Now type in email, Click Continue ( You changed this already at godaddy, it was one of the first changes in cname area.)

Change the address to email.yourhost.com

You Are Now Done with Google Apps and Godaddy Setup

These next steps are to get to your gmail account and to setup your pop3 / imap with gmail so that Thunderbird, outlook, etc can access your email. 1. Go to your email inbox (if you are following from the last step for google apps setup, just look at the top right of the screen and click inbox.) 2. The screen will look like this when it comes up, just click Settings in the top right

Gmail pop3 imap setup

 

3. On the menu tab under settings, click on Forwarding and POP/IMAP, Select which one you want to use. I prefer Imap, but some people like pop3. Just enable it and then click on the configuration instructions and select what email program you use and follow the instructions.

 

Gmail email setup accounts

 

Alright now you no longer have to worry about relay and pop3 email access problems. See that was not to bad, its easy to do, seeing as I have set this up a few times I can get it done in a few minutes.

Update - Information Regarding Cname Records - If your curious what it is and how to use it

A cname functions as shortcuts, a good example would be if you have not yet setup the direct url to check your email within google apps, then you have to type in ww.google.com/a/yourdomain.com  then you would log in to your account. But if you change your email cname to www.google.com/a/yourdomain.com, whenever you type in email.yourdomain.com it will instantly take you to the same place. I prefer to use ghs.google.com cname, but both links will take you to the same place.

Example & Use

Godaddy by default uses the cname records to shortcut you over to there mail server if you are using an email application such as outlook. Typically without the cname records being set by Godaddy there email settings look like this….

pop3 - pop.secureserver.net
smtp - smtp.secureserver.net

But with the use of the cname records you are able to use these other settings, and they take outlook to the same place.

pop3 - pop.yourdomain.com
smtp - smtp.yourdomain.com

There has been a few times I have moved people over to Google apps, but when some people see a gmail account setting they think they have gmail email address and they will argue that they want their domain name in the email address ( even though with google apps this automatically happens ). So what I do if I am not setting up a email account for myself, I will have a tendency of changing the cname records to reflect there domain name; plus it adds a bit of a professional look when you send them the email account settings for outlook.

To do the change just open the cname record called pop and change it to pop.gmail.com and change the smtp to smtp.gmail.com. So now the pop setting would be pop.yourdomain.com and smtp.yourdomain.com. Note: You still have to use the same port settings from google.

Word of advice, the only cname record you do not want to mess with is www and ftp.

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39 Comments

  1. Posted April 5, 2008 at 6:25 pm | Permalink

    :sad: I just tried to set this up with your directions, and got an error from GoDaddy that ghs.google.com is an invalid ip address. So I have a support ticket in with them. Maybe they’ll save me the trouble and set it up for me.

    [Reply]


  2. Posted April 6, 2008 at 11:08 am | Permalink

    Hmm an ip error? with the ghs google? That is the right cname. Let me see what I can find.

    [Reply]


  3. Posted April 6, 2008 at 11:16 am | Permalink

    Are you able to log into google apps email? The mx name is just a shortcut to the google apps mail server to get email. So for example mail.yourwebsite.com would take you directly to google apps or if you leave it alone it will take you directly to your webhosters mail account. So as far as a ip error that is unusual but you can set it back to the standard if you want to and just change the web address to get the email box for google apps.

    To change it just logged into google apps and then on the right hand side click email - beta, then look for the area that says web address and click change url. From there type in the web address you want to use to access your google apps mail server.

    [Reply]


  4. G. Ward
    Posted May 4, 2008 at 1:18 pm | Permalink

    Thanks! You have solved my main issue with GoDaddy. Your tutorial was simple to follow.

    [Reply]


  5. Posted June 5, 2008 at 1:48 pm | Permalink

    It looks like a great tutorial, and i have been stressed out over this for a week. However, the ads on your page make the images all crunched up…can you email a copy of the directions to averytickets@gmail.com or repost?

    [Reply]


  6. Gavin
    Posted June 10, 2008 at 8:45 am | Permalink

    Sound great but one question. I have multiple addresses setup for different portions of my site. Will I have to create a new google app for each one?

    [Reply]


  7. Posted June 10, 2008 at 3:30 pm | Permalink

    Within Google apps you can setup unlimited emails addresses, so you will not have to remake a google app for each one. Google apps also offers catch all accounts if you need them.

    [Reply]

    Nitro Reply:

    @Djames, I have tried Google Apps and it’s great!.

    The only thing I wanted to add is that you can’t setup unlimited email addresses as you say (or at least not now, I don’t know if you could before). With the standard version you can only setup 50 email accounts, if you need more you will have to get the premier version paying $50 per user per year (price is of this date).

    [Reply]


  8. Jhands
    Posted June 20, 2008 at 8:47 am | Permalink

    What about all of my current messages in my mailbox? How can I transfer them from the godaddy box to the new gmail box?

    [Reply]


  9. Posted June 30, 2008 at 3:23 pm | Permalink

    Man, i cant tell you how in debt i feel with you… You just made my day, this is awesome. You and google rock. Greetings.

    [Reply]


  10. David
    Posted July 22, 2008 at 12:56 pm | Permalink

    This is a great post, I’ve always been curious about Google Aps in general, but hadn’t taken the time to explore them.

    I am however still having trouble getting wordpress to Post via e-mail after following your instructions.

    I setup the email box in Google Aps and tested it by sending an email to it and everything is working fine.

    In wordpress however, the connection times out when I attempt to check the mail.

    Wouldn’t the Mail Server, be pop.gmail.com at port 995?

    Thanks for your help.

    [Reply]


  11. Posted July 22, 2008 at 2:12 pm | Permalink

    Chances are the reason wordpress post is not working is because you have not enabled the pop3 setting in the gmail account. If you haven’t activated it, it’s fairly simple and only takes a couple minutes.

    Log into Google apps, goto your inbox and in the top right click settings. Then click the tab that says Forwarding and pop/imap.

    Scroll down to pop download and enable pop for all mail. Then at the bottom of the screen click save changes.

    Wordpress Settings - You are correct it is pop.gmail.com port 995

    [Reply]


  12. wnewbie
    Posted July 28, 2008 at 1:34 am | Permalink

    my domain registered @ yahoo and using google app for my email. Now, i want to transfer my domain to godaddy. What should I do to keep all my emails without delete my google app account and set it up again? thanks

    [Reply]


  13. Posted July 28, 2008 at 9:15 am | Permalink

    During the domain transfer you will not lose your emails since the email is hosted on Google Apps and not on yahoos server. You will however have to set the MX records on godaddy, after the transfer is complete, if you do not set the records then google apps will stop receiving emails.

    [Reply]


  14. Posted July 30, 2008 at 3:45 am | Permalink

    One note is that Google Apps can take up to 48 hours to verify your domain, so don’t get ahead of yourself like I did and change your mx records before you’re verified.

    I too am interested to see if there is an easy way to take the mail off my server and put on the new google server. I have it all dled via Outlook anyway.

    [Reply]


  15. Posted August 1, 2008 at 3:18 am | Permalink

    Your article has really helped me out with getting Google Apps email set up with GoDaddy. I’ve followed the steps that you’ve outlined. One question: GoDaddy has CNAMES for “mail”, “pop”, “smtp”, “pda” and “mobilemail” which point to godaddy by default. Do I also need to change these to ghs.google.com? Or maybe it doesn’t matter?

    [Reply]


  16. nextime
    Posted August 18, 2008 at 10:50 pm | Permalink

    does changing the mx records change it for everyone. I have about 5 employees on godaddy email. I want to convert my one email to goggle apps without affecting the others. Can this be done?

    thanks

    [Reply]


  17. Posted October 3, 2008 at 7:31 am | Permalink

    Thank you so very much for this article.

    [Reply]


  18. pouya
    Posted October 4, 2008 at 2:51 am | Permalink

    :razz:

    [Reply]


  19. Posted October 9, 2008 at 9:17 pm | Permalink

    Thanks a lot buddy… Your document is a guide for all my mail configurations for different Domains…. Thanks a ton once again…

    [Reply]


  20. George
    Posted October 10, 2008 at 3:00 pm | Permalink

    Hi there.
    I´m having a problem with GApps.
    I had created a POP and SMTP CNAMES (pop.mydomain.com and smtp.mydomain.com) for my domain pointing to pop.googlemail.com (tried pop.gmail.com too) and smtp.googlemail.com (smtp.gmail.com).

    When I configure the accounts on the email client (Outlook mostly) a got an warning message that alerts about an invalid certification, asking the user if he still wants to continue on that server.

    Any way to hide this message?

    Tnks and congratulations for the post.

    [Reply]


  21. Posted October 10, 2008 at 3:57 pm | Permalink

    Hey George, let me give you two links, they should stop / prevent the message from coming up. First one is from microsoft, the second one is from a forum.

    Microsoft Fix

    Broad Band Report Forums

    [Reply]


  22. Posted October 17, 2008 at 2:39 pm | Permalink

    On the Google site it says there may be a 48 hour delay before this change takes effect. Does that mean you can’t receive, send or check email for 48 hours? Do emails get bounced back during this time? Can you tell me what the ad sponsors look like on the standard mail and where they are located? On the user side or client side?

    [Reply]


  23. Posted October 18, 2008 at 2:07 pm | Permalink

    Hello Nicole, google doesn’t have a 48 hour delay on their side, it typically on the webhost side that causes the delay. Godaddy for instance usually takes about 20 minutes to update all the changes, but they still say it can take on the upwards of 24 hours to switch, even though I have never had it take that long.

    During this time, emails are put into your current mail box system. For instance, if you are with godaddy, all your emails will go to your godaddy email box until the change occurs. That is not to say that some emails could be bounced back for a few minutes to the sender while the cname and dns are being changed over and activated by Google apps, but still highly unlikely that this will happen.

    I have been using Google apps for some time now and I have not noticed any ad sponsors on email I have sent out. The only ads I see are the ones when I use the webmail login and I will see adsense ads on the right hand side of the screen. So all the ads are on the user side.

    If you want do the switch over to Google apps, I would recommend doing it in the evening, after business hours. Depending on the host you are using you can expect an instant switch over to google apps email system, or on the upwards of to 5 to 10 hours if you are using an out dated webhost that doesn’t update cname and dns automatically.

    I hope this helps you out.

    [Reply]


  24. Posted November 25, 2008 at 6:52 am | Permalink

    :cool: I am using dreamhost, and they have a single click option to switch to gmail. Not very good when it comes to hosting though :roll:

    [Reply]


  25. Ben
    Posted March 16, 2009 at 12:43 pm | Permalink

    You rock!! This website has made my week!!

    [Reply]


  26. Anonymous
    Posted April 19, 2009 at 7:58 am | Permalink

    :twisted: :oops: :?: :evil:

    [Reply]


  27. Nick
    Posted April 22, 2009 at 7:21 pm | Permalink

    Thank you for an outstanding and thorough guide! Very helpful

    [Reply]


  28. Posted April 22, 2009 at 7:28 pm | Permalink

    I am glad you liked the guide, if you have any questions, feel free to ask me.

    Djames

    [Reply]


  29. riorat
    Posted May 5, 2009 at 9:20 am | Permalink

    This is a life-saving tidbit. I have used this several times to set up my own emails as well as others, and it has never failed. I love the IMAP options, which allows me to have it on my home computer, work computer, AND my iPhone. It doesn’t get any better! Kudos to you…

    [Reply]


  30. Hank
    Posted May 19, 2009 at 9:31 am | Permalink

    i’ve tried using CNAME, each time they error out stating “Please enter a valid host name for the Points To field.” in regards to the google address.

    [Reply]


  31. Posted May 19, 2009 at 2:51 pm | Permalink

    It looks like ghs.google.com is still working, but I am in the process of setting up another domain on google apps. So I will post a followup comment as soon as the Cname record updates, which can take up to 72 hours.

    [Reply]


  32. Posted May 22, 2009 at 6:23 pm | Permalink

    The cname ghs.google.com works with no problems. Maybe you have a space before or after ghs.google.com that is causing the error.

    [Reply]


  33. Steve
    Posted May 24, 2009 at 10:42 am | Permalink

    Thanks for the instructions. This was VERY helpful.
    -Steve

    [Reply]


  34. Posted May 24, 2009 at 5:32 pm | Permalink

    I am glad it helped you out, if you have any questions or problems, let me know.

    Djames

    [Reply]


  35. Hank
    Posted May 25, 2009 at 6:53 am | Permalink

    Thanks for replying. If I set the new website as google.com, it doesn’t have a problem, but if I set it what I need (google.com/a/mydomain.com) GoDaddy tells me to take a hike. Well, that message I posted earlier. I think we’ll just set up an immediate redirect. Thanks though.

    [Reply]


  36. sunny
    Posted May 27, 2009 at 2:44 pm | Permalink

    i have configured the MX records and Under CNAME changed mail default settings to ghs.google.com

    problem is contactus page from the website hosted on godaddy is not sending email.

    you help will be greatly appreciated.

    regards,
    Sunny

    [Reply]


  37. Posted May 27, 2009 at 3:35 pm | Permalink

    Is your website build on a CMS like Wordpress, joomla, oscommerce, zen cart, or drupal?

    Contact us / email pages typically use what’s called phpmail or sendmail, which is server side email messaging. Even though your MX records are set to receive mail through a different mail host such as Google, your website will still handle the emails through sendmail and phpmail.

    I have noticed that Google doesn’t like phpmail, most of my email problems with them have been solved by switching to sendmail.

    Another way of fixing website email is to use SMTP host relay-hosting.secureserver.net

    If you don’t wish to use phpmail or sendmail, most packages such as wordpress, joomla, etc let’s you setup your SMTP to send out emails, without using the server side email processing.

    here are 2 website discussion about phpmail or Godaddy Sendmail not working.

    http://stackoverflow.com/questions/38669/does-the-php-mail-function-work-if-i-dont-own-the-mx-record

    or

    http://forums.devarticles.com/web-hosting-45/php-mail-function-not-working-with-godaddy-com-90663.html

    You may find a fix on those two website. Or a fix from one of the links in the comment areas.

    [Reply]


  38. Escape Hatch
    Posted June 23, 2009 at 8:15 pm | Permalink

    YOU ARE THE F**KING MAN!!!!!!

    [Reply]


  39. Moises Ruiz
    Posted July 2, 2009 at 9:07 am | Permalink

    Nice nice nice!!!

    Thanks you and Google!

    [Reply]


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  1. [...] this link you can find a tutorial describing exactly the steps you have to follow to use the Google mail [...]

  2. [...] For personalized email - sign up at google apps. (search it in google).  Get a standard, free membership.  Follow these  Step-by-step instructions for Google Apps. [...]

  3. [...] For personalized email - sign up at google apps. (search it in google).  Get a standard, free membership and follow these excellent   Step-by-step instructions for Google Apps. [...]

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